Come to AXA, Switzerland's leading insurance company, as
Senior GenAI Engineer (all genders)
80-100%
Winterthur / Smart Working
You want to be part of something big? We can offer you a great team in a dynamic environment in one of the hottest topics around!
The Competence Center Data & AI focusses on solving complex business problems using Generative AI and Machine Learning. Our ambition is to use (Generative) AI to optimize our business across the insurance value chain. Current projects are Call Center Automation, Underwriting Knowledge Assistants, Complex Claims Handling and many more. We are also building a cutting-edge Agentic platform to harness the power of Large Language Models (LLMs) and agent-based systems, enabling smarter, more autonomous applications.
At AXA you get the space you need to implement your ideas. We support you in training and offer you a culture where you can thrive. And of course, you are going to work with state-of-the-art technologies.
- Developing Conversational AI Solutions using state-of-the-art software engineering methods
- Building virtual agents (voice/chat bots) to automate customer interactions in production environments
- Use GenAI to augment the contact center workplace
- You have a can-do mindset with a great curiosity for new concepts and ideas
- Setting developer standards and providing stable operations incl. standards, security and regulatory compliance
- Analyze technical trends in the field and drive innovation and make sure the application is eventually running smoothly
- Participate in or lead knowledge exchanges within the local AXA (Gen)AI Community
- Effective communication with different stakeholders to understand their needs and drive user adoption
- Experience in GenAI project and in particular with automation of customer contact workflows.
- Experience in understanding a business challenge, designing solution approaches, and transforming them into tangible, measurable value together with a team
- Experience in GenAI principles (e.g. RAG, CoT, Agents) and GenAI Frameworks (e.g. Langchain/Langsmith, Vector Stores)
- Minimum 4-5 years of experience in DevOps (Git Flow)
- Basic experience in at least one Web UI Framework, preferably React
- High proficiency in Python & working with cloud technologies, preferably Google Cloud Platform
- Collaborative, creative, product and user focused
- Passionate about generating business value and drive the user adoption
- Master or Ph.D. degree in Computer Science, Data Science, Machine Learning, or related quantitative field.
- Fluent German and English
Around 600 software and system developers work for AXA in Switzerland and are developing tomorrow's technology inhouse. To do this, we are also working in global teams and networks. Our agile product teams organize themselves and work independently where they are responsible for everything from A to Z. Our tasks include programming, integrating the latest tools and arranging hackathons.
Please contact for any questions you may have regarding this open position Ute Schläfli Recruiting Manager via E-Mail ute.schlaefli@axa.ch
We are unable to accept applications through staff referral agencies for this position.
Our application process
Get to know our application process and receive answers to questions that applicants often ask us. If you need support during the application process, simply get in touch. Our colleagues in Recruiting will be happy to help you.
Our application process
Advantages
- Own AXA health management
- Massage offers
- Various sport and relaxation courses
- Health management seminars
- Relaxation rooms
- Refund of half-fare subscription (GA) (pro rata)
- Reduced purchase of Reka Checks
- Discounts for buying, leasing or renting cars
- 22 weeks of paid maternity leave
- 8 weeks of paid leave for the other parent
- Company family allowances
- Family-friendly meeting times
- Free parenting coaching for employees
- 5,000 Swipoints annually (value CHF 500) for use on swibeco.ch
- AXA share plan
- Discounted catering options through Lunchcard or staff restaurants
- Discounts for shopping, events, leisure offers
- 30% discount on AXA products
- private insurance for occupational and non-occupational accidents
- Various models for flexibly organizing working hours (AXA Flexwork)
- Min. 5 weeks vacation
- Extra 2 weeks leave granted every 5 years
- Flexible purchase of vacation of up to 10 days
- 3-day personal study period
- Pension fund benefits and employer contributions well above statutory minimum
- Free choice of savings plan
- Flexibility on retirement
About AXA
Every success story starts with self-belief.
At AXA, we see ourselves as a partner that supports and believes in you. This is why we challenge and encourage you and proactively show you opportunities for your future. We motivate you and offer you freedom so that you can bring together things that are important to you. Together with your commitment and individual contribution, this creates a forward-looking partnership. For you, for us and for our customers. And not just for now. But also for the long term.
Write your own success story with us. Know You Can.
Smart Working
At AXA, the emphasis is on trust, flexibility, and teamwork. Our new Smart Working model is all about the contribution you make to the company's objectives – rather than the place where you actually work.
Find out more about Smart Working & FlexworkOur distinctions
Our goal is to offer existing and future employees the best working environment possible. Discover more about our distinctions here.
